Shipping policy
Thank you for visiting and shopping with LUMI IN SKY ✨
The following terms and conditions outline our Shipping Policy.
Processing Time
All orders go through order verification, quality inspection, and careful packaging before shipment.
- Orders are typically processed within 1–3 business days after being placed
- Orders are not processed on weekends or holidays
During periods of high demand, processing times may be slightly delayed.
If there is a significant delay, we will notify you via email 📩
Shipping Time
Shipping time refers to the period from when your order leaves our fulfillment center to when it arrives at your delivery address.
- Standard Shipping: 7–15 business days
- Expedited Shipping: 5–8 business days
Total Estimated Delivery Time
The total estimated delivery time includes both processing and shipping time:
- Standard Delivery: 8–18 business days
- Expedited Delivery: 5–10 business days
These timeframes are estimates and may be affected by factors beyond our control, including weather conditions, holidays, customs clearance, or carrier delays.
Shipping Rates & Delivery Options
- 🎁 Free Shipping:
Orders over $60.00 USD - 🚚 Standard Shipping:
Orders $0.00 – $59.99 USD
Shipping Fee: $10.00 USD - ⚡ Expedited Shipping:
Shipping Fee: $20.00 USD
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number 📦
- Tracking updates may take 24–48 hours to appear
- During peak periods, tracking updates may be delayed
If you cannot locate your tracking information, please contact us:
Delays
Delivery delays may occasionally occur due to:
- Carrier issues
- Customs processing
- Weather conditions
- High order volumes
LUMI IN SKY is not responsible for delays caused by these external factors.
Damaged & Lost Packages
LUMI IN SKY is not responsible for products damaged or lost during transit.
If your order arrives damaged:
- Please contact the shipping carrier directly to file a claim
- Retain all packaging materials and damaged items
If you need assistance, feel free to contact us:
Contact Us
For any shipping-related questions:
Thank you for choosing LUMI IN SKY 🤍
We truly appreciate your support and look forward to delivering your order.
- Choosing a selection results in a full page refresh.